Privacy Policy

1. Introduction

Welcome to Kleiber ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI context engineering platform and related services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using our Services:

• Account Information: Email address, name, and password when you create an account
• Payment Information: Billing details processed securely through Stripe (we do not store complete credit card information)
• Project Data: Context files, rulesets, and other content you create or upload
• Communications: Messages you send to us through support channels or feedback forms

2.2 Automatically Collected Information

When you use our Services, we automatically collect certain information:

• Usage Data: Pages visited, features used, time spent, and interaction patterns
• Device Information: Browser type, operating system, IP address, and device identifiers
• Cookies: We use cookies and similar technologies to enhance your experience

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: To operate and maintain our platform, process your requests, and deliver the features you use
• Improve Services: To understand how users interact with our platform and improve functionality
• Customer Support: To respond to your inquiries and provide technical assistance
• Communications: To send you updates, security alerts, and administrative messages
• Payment Processing: To process transactions and manage subscriptions
• Security: To detect, prevent, and address technical issues and fraudulent activity
• Legal Compliance: To comply with legal obligations and enforce our terms

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., Stripe for payment processing, Supabase for data storage, Anthropic/OpenAI for AI services)
• Legal Requirements: When required by law or to protect our rights, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure data storage with trusted cloud providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or security purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Withdraw Consent: Withdraw consent for data processing where consent is the legal basis

To exercise these rights, please contact us using the information provided in Section 11.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and collect usage data. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Services.

9. Third-Party Services

Our Services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our Services after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@kleiber.ai

Website: kleiber.ai